Condizioni di servizio

The service

Renteqo is provided as a service over the internet. We aim for continuous availability but do not guarantee uninterrupted operation unless a separate service level agreement is in place.

The application needs an internet connection to record changes. For what applies without one, see the offline page.

Subscription and billing

The subscription is per business and renews automatically at the end of each period unless you cancel before it ends.

Cancellation takes effect at the end of the current period. There is no pro-rata refund for the remaining time, except where the law requires one.

If a payment fails, the account carries on as normal for a grace period and then becomes read-only. We do not delete data because a subscription has lapsed.

A free trial, where offered, converts to a paid subscription at the end of the trial unless you cancel first.

Your data

The data you enter remains yours. We do not sell it and do not use it for anything beyond providing the service.

We keep backups. We also recommend downloading your own export regularly.

Acceptable use

Do not use the service for an unlawful purpose, and do not attempt to reach another business's data.

You are responsible for your staff's accounts and for the roles you give them.

Liability

The service is provided as is. Our total liability is limited to the amount you paid in the last twelve months.

We are not liable for lost profits or indirect losses.